Privacy Policy

We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth), as well as the EU GDPR that applies to the Publisher.

The data controller for personal data collected through Planelico is:

Quentin Varlet — individual operator
Email: contact@planelico.com

Hereinafter referred to as "the Publisher".

2.1 Account data

When creating an account: email address, name (optional), password (hashed, never stored in plain text), authentication method (email/password or Google OAuth).

2.2 Usage data

Projects created (name, content, associated PDF files), creation and modification dates, IP address, browser and operating system (access logs).

2.3 Payment data

For Premium purchases: payment data is processed directly by Stripe. Planelico does not store any banking data. Only the Stripe customer ID and subscription status are retained.

2.4 Communication data

Email address used to send transactional emails (account confirmation, purchase confirmation).

Your data is used to:

• Create and manage your user account;
• Provide cloud storage for your projects;
• Process payments and manage subscriptions;
• Send transactional communications (account creation, purchase receipt);
• Improve service quality and fix technical issues.

Processing is based on:

• Contract performance: provision of the service (account, cloud storage);
• Legal obligation: keeping payment records;
• Legitimate interest: improving service quality, security.

Your data is retained for as long as your account is active. After account deletion:

• Projects and PDF files are permanently deleted within 30 days;
• Payment records are retained for 10 years (legal obligation);
• Access logs are retained for 12 months.

Your data may be shared with the following service providers (acting as data processors):

• Supabase (database and authentication hosting — EU servers);
• Stripe (payment processing);
• Vercel (application hosting — EU region);
• Resend (transactional email sending).

No personal data is sold or transferred to third parties for commercial purposes.

Depending on the law that applies to you, you have the right to:

• Access the personal information we hold about you;
• Ask us to correct it;
• Ask us to delete your account and data;
• Obtain a copy of your data in a portable format.

To exercise these rights, contact: contact@planelico.com. We answer within one month.

If you are not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC), oaic.gov.au.

Planelico uses only essential functional cookies (authentication session, language preference). No advertising or tracking cookies are used.

Your personal information is disclosed to and stored by service providers overseas, mainly in the European Union and, for some providers, the United States. We take reasonable steps to ensure they handle it consistently with the Australian Privacy Principles.

Data is stored on servers located in the European Union. Communications are encrypted via HTTPS/TLS. Passwords are hashed and never stored in plain text. Access to production databases is restricted to authorized personnel only.

For any questions about this privacy policy: contact@planelico.com.